Terms and Condition

Delivery Policies

Delivery Orders
Delivery orders are accepted if the following criteria are met:

  • The minimum amount for order delivery is Rs. 300/-
  • The restaurant hours are from 12.00 PM to 11.00 PM. We accept the last online order at 10.40 PM. 
  • The customer’s delivery location/ address falls within the permitted delivery zone of the designated Oregano Pizzeria outlet.
  • The delivery address being mapped to the nearest outlet that delivers in the customer’s delivery location.
  • Online availability of the outlet to accept and process the order.
  • In the event, the customer’s delivery location/ address is not listed within the permitted delivery zone of the outlet, the order cannot be placed. However, you may choose to pick up your order from the nearest Oregano Pizzeria outlet.


  • The menu is displayed as per the availability of the menu items in the selected outlet.
  • In case certain items from the menu are not listed, the particular outlet does not carry those items on their menu.
  • In case of non-availability of ordered menu items at the selected outlet, the order will not be executed and will be duly informed to the customer.

Coupon Code
The customer may only use the coupon codes mentioned in any of Oregano Pizzeria’s print material, promotional emails & SMS messages for placing an order via the Oregano Pizzeria app or website.

  • The complete and accurate coupon code must be entered in the coupon section on the payment page before completing the transaction, in order to avail the discount.
  • The coupon code is not case sensitive.
  • The coupon code may not work if the conditions defined in the coupon T&C are not met in the order.
  • Oregano Pizzeria holds the right to accept or reject any coupon without giving any reason whatsoever.
  • All coupons carry a validity period, mentioned in the coupon T&C and will not be accepted after the expiry of the validity period.
  • The customer must handover the coupon that is entered in the coupon section while placing the order to the delivery person, failing which the order may be cancelled.

Terms & Conditions for all coupons including printed, mobile and email coupons

  • A coupon/promotion cannot be clubbed with any other offer or scheme.
  • Only one coupon is valid per order.
  • Coupons are only valid on the Oregano Pizzeria mobile app & website.
  • The customer must announce the coupon and coupon code while placing the order.
  • The customer must cut and hand over the coupon to the delivery person when they receive the order.
  • All prices are currently inclusive of taxes (Subject to change as per govt. rules and regulations)
  • Offer valid only in participating outlets.

Modify/Cancel the online order

  • Orders once placed cannot be modified or cancelled either online or by the call centre or by the outlet.
  • If the customer wishes to check on the progress of the order, they may do so by calling the outlet directly.
  • In the event an order that is paid via credit card, is cancelled due to non-availability of the ordered product, the amount will be reversed back to the customer. The transaction will reflect in the next month statement.
  • Oregano Pizzeria terms an order with 6 or more pizza and/ or pasta items as a bulk order.
  • The customer must cut and hand over the coupon to the delivery person when they receive the order.
  • Food from Oregano Pizzeria is best consumed immediately as it is made fresh and healthy just for you.